WIC Program: COVID-19 Emergency Response
COVID-19 Information for Local Agencies - Updated 07/28/20
COVID-19: Families First Coronavirus Response Act (H.R. 6201)
North Carolina was granted approval of a physical presence waiver through May 31, 2020. The approval to waive the physical presence requirement includes the ability to defer anthropometric and bloodwork requirements necessary to determine nutritional risk for the period the physical presence waiver is in effect. Where necessary, the local agency may defer anthropometric and bloodwork requirements necessary to determine nutrition risk but the Competent Professional Authority (CPA) must still attempt to the best of his/her ability to assess nutrition risk based on the information available through telephonic or online communication and/or referral data.
- WIC Processes without Physical Presence (PDF, 423 KB) - Updated 07/01/20
- Remote Services Local Agency Considerations (PDF, 246 KB) - Updated 07/01/20
- Food Package: COVID-19 Waivers
- Las concesiones de NC WIC COVID-19
- Disaster Recovery Resources for WIC Agencies
Prenatal Nutrition Education
The University of North Carolina at Chapel Hill’s Carolina Global Breastfeeding Institute (CGBI) is offering a Virtual Ready, Set, Baby Prenatal Education Class with updated curriculum including COVID-19 guidance and recommendations related to pregnancy, birth, and postpartum care. This recurring class is being taught live by graduate lactation students from the Gillings School of Global Public Health with oversight by a CGBI staff member. During April and May, this free service is available for WIC program participants over Zoom. This Zoom platform is compliant with the Health Insurance Portability and Accountability Act (HIPAA).
Local WIC Agencies are encouraged to share the appropriate Zoom link with interested pregnant participants. A local WIC agency may utilize the Virtual Ready, Set, Baby Prenatal Education Class to fulfill the second prenatal nutrition education contact and/or as supplemental breastfeeding education. If the local WIC agency wishes to utilize the class as a second prenatal nutrition education contact, a certificate of class completion must be submitted by the participant to the local WIC agency. Upon receipt of the certificate of class completion, the local WIC agency staff must document lesson completion in the Nutrition Education section of the participant’s record, issue benefits, and set-up future appointments
Breast Pump Issuance Resources
- Teaching Checklist (PDF, 118 KB)
- Assembly and Care Videos
- Medela (English Only)
- Ameda (English Only)
- Hand Expression
- Required Handouts for Remote Breast Pump Issuance
COVID-19 Information for WIC Families - Updated 07/28/20
The safety and health of your family is WIC's utmost priority during the spread of coronavirus (COVID-19). To protect all families and staff, your local WIC offices may be offering services by phone or online until further notice.
Please call your local WIC office ahead of your appointment to see if it is open to face-to-face.
What if my WIC office is closed?
Families with a North Carolina eWIC card, your WIC benefits can be added to your card remotely during an active certification period. WIC staff may call or text you to confirm information about your account. Please check in by telephone or follow your WIC office’s website or social media for updates.
What if I can't contact my local WIC office?
Please contact the Nutrition Services Branch, the North Carolina WIC State Office.
- Phone: 919-707-5800
What if WIC foods are out of stock at my grocery store?
- If you have the Bnft® app on your smartphone, you can sign in and use the Store Locator to search for stores in your area that accept WIC.
- If you have a North Carolina eWIC card, you can also use www.mybnft.com to search for WIC grocer locations.
- New! View a list of grocery stores and free-standing pharmacies that accept WIC by entering a zip code.
How can I get WIC if I lost my job from COVID-19? New to WIC?
If you or someone you know has been financially affected by recent events and are pregnant, just had a baby or have children under the age of five, WIC is accepting applications for new families and is here to help provide healthy foods and other resources. Eligible families, dads, grandparents and foster parents caring for eligible children should contact their local WIC office for more information.
Virtual Prenatal Education
Pregnant WIC Participants are encouraged to participate in Virtual Live Ready, Set, Baby Prenatal Education Classes. Ready, Set, Baby classes provide information about maternity care practices, the benefits and management of breastfeeding, and incorporate other important information to help you achieve your personal goals. Pregnant WIC participants can complete these Virtual Live Ready, Set, Baby classes as part of their WIC appointment. The schedule of dates and times with link to participate are included in the flyers below:
- August 2020 Schedule
Additional Resources for Families:
Last Modified: July 31, 2020