North Carolina WIC Automated Data Processing (ADP) System Manual
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The WIC ADP Manual is intended for use by Local WIC Health Agencies. It provides technical instructions for using the North Carolina WIC Automated Data Processing System (ADP). It is written to address information needed for daily operations in local WIC agencies, from the perspective of local WIC staff. Bookmark this important WIC Program technical information. Note: Some of the files listed below are large and will require sufficient time for download. |
WIC ADP Manual Files
- Cover Page (PDF, 193 KB)
- Manual Introduction (PDF, 27 KB)
- Table of Contents (PDF, 123 KB)
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Chapter 1: Using the HSIS System
- Chapter 1 Table of Contents (PDF, 97 KB)
- Section 1: Getting Started: Host On-Demand (PDF, 1.05 MB)
- Section 2: Logging into HSIS (The Banner Screen) (PDF, 143 KB)
- Section 3: RACF User IDs and Passwords (PDF, 496 KB)
- Section 4: CICS and HSIS Login Screens (PDF, 59 KB)
- Section 5: HSIS Security (PDF, 20 KB)
- Section 6: Application Selection Menu (PDF, 30 KB)
- Section 7: Ending HSIS and CICS Sessions (PDF, 375 KB)
- Section 8: HSIS Screen and Forms Guidelines (PDF, 165 KB)
- Section 9: Alpha Search (Screen 00) (PDF, 279 KB)
- Section 10: Patient Master (Screen 01) (PDF, 1.4 MB)
- Section 11: Appointment Functions (Screen 18) (PDF, 452 KB)
- Section 12: Blood Lead Level Inquiry (Screen 54) (PDF, 113 KB)
- Section 13: Medicaid Eligibility (Screen 95) (PDF, 202 KB)
- Attachment 1: User ID Service Request for WIC Access in HSIS (PDF, 216 KB)
- Attachment 2: Preferred Language Reference Table (PDF, 14 KB)
- Attachment 3: Date of Birth Change Request Form (PDF, 38 KB)
Chapter 2: WIC Program Functions Within HSIS
- Chapter 2 Table of Contents (PDF, 13 KB)
- Section 1: WIC Certification (Screen 20) (PDF, 524 KB)
- Section 2: WIC Issuance / Nutrition Education (Screen 21) (PDF, 432 KB)
- Section 3: WIC Messages and Comments (Screen 22) (PDF, 54 KB)
- Section 4: WIC Notice History (Screen 23) (PDF, 66 KB)
- Section 5: WIC Summary Page Print (Screen 24) (PDF, 80 KB)
- Section 6: WIC History (Screen 25) (PDF, 41 KB)
- Section 7: WIC Special Site Menu (Screen 26) (PDF, 1.7 MB)
- Section 8: State Funded Issuance (Screen 53) (PDF, 17 KB)
- Section 9: Vendor Voucher Replacement (Screen 55) (PDF, 70 KB)
- Section 10: Dyad, Issuance and Certification – Frequently Asked Questions (PDF, 978 KB)
- Attachment 1: Household Income Ranges for Participants with Adjunct Eligibility for WIC (PDF, 139 KB)
Chapter 3: Check Stock; Food Instrument/CVV; Printer and Printer Supply Accountability and Security
- Chapter 3 Table of Contents (PDF, 9 KB)
- Section 1: Check Stock (PDF, 178 KB)
- Section 2: Food Instrument and CVV Receipts and Preprinted Food Instruments and CVVs Logs (PDF, 461 KB)
- Section 3: Storing Preprinted Food Instruments and CVVs, Logs, and Invalidated Food Instruments and CVVs (PDF, 20 KB)
- Section 4: MICR Toner (PDF, 51 KB)
- Section 5: Security of MICR Printers, Food Instruments and CVVs (PDF, 20 KB)
- Attachment 1: Sample Food Instrument and CVVs Receipt Labels (PDF, 17 KB)
- Attachment 2: Request for MICR Toner (PDF, 24 KB)
- Attachment 3: Food Instrument and CVVs Receipt (PDF, 228 KB)
- Chapter 4 Table of Contents (PDF, 9 KB)
- Section 1: Reports Processing (Screen 19) (PDF, 175 KB)
- Section 2: WIC Notifications/Letters (Screen 19) (PDF, 302 KB)
- Section 3: WIC Statistical Reports (Screen 51) (PDF, 300 KB)
- Section 4: WIC Batch Reports (PDF, 32 KB)
- Chapter 5 Table of Contents (PDF, 14 KB)
- Section 1: Troubleshooting Guidelines (PDF, 20 KB)
- Section 2: Problems with the PC or Physical Keyboard (PDF, 42 KB)
- Section 3: Problems with Internet Connection (PDF, 30 KB)
- Section 4: Problems with Host On-Demand (PDF, 701 KB)
- Section 5: Disconnection Problems (PDF, 28 KB)
- Section 6: Problems with CICSNC25 and the WIC User ID (PDF, 180 KB)
- Section 7: Problems with HSIS (PDF, 274 KB)
- Section 8: Contingency Planning (PDF, 29 KB)
- Section 9: Problems with Printers (PDF, 297 KB)
