WIC: Conferences and Trainings
Welcome to the Nutrition Services Branch Conferences and Trainings page. Please see the links below for information on trainings, conferences and continuing education.
The purpose of this webinar to provide new Breastfeeding Peer Counselor (BFPC) Program Managers with the most current revision of the Peer Counselor Managers’ Manual from Loving Support. At the end of this training, the participants will be able to:
- List two reasons why peer counseling makes a difference to WIC families.
- Describe two ways peer counselors should be supported in their job.
- Develop local agency specific strategies to implement and provide continued support to the peer counseling program and strategies to identify the peer counselors scope of practice.
- Discuss two ways to retain peer counselors.
- Name two key elements in the mentoring and training of peer counselors.
Dates and Registration
This webinar discusses policies and procedures related to the management of breastfeeding promotion and support activities within the WIC program.
WIC Directors and Breastfeeding Coordinators
At the end of the webinar, participants will be able to:
- Describe the requirements for a breastfeeding-friendly WIC environment
- Describe the requirements for staff training in breastfeeding promotion and support
- Define the qualifications and responsibilities of the breastfeeding coordinator
- Explain the requirements for the inventory, issuance and tracking of breastfeeding supplies
- Identify the written breastfeeding polices that are required for Local Agencies.
Dates and Registration
The Breastfeeding Supplies Competency Training provides an opportunity for NC WIC Program staff to learn about the breastfeeding supplies they issue to WIC Program participants. The BSCT has two parts:
- An online, faculty guided, self-paced course that helps them understand how to assemble, use and clean breastfeeding supplies. In addition, they learn about the situations when breastfeeding supplies should and should not be used, their responsibilities under the World Health Organization (WHO) Code, the NC WIC Program policies regarding breastfeeding supplies, and the important topics to teach WIC Program participants about each type of breastfeeding supply they issue.
- A face-to-face demonstration of issuance for each type of supply in coordination with their Regional Breastfeeding Coordinator to assess issuance skills.
The BSCT has seven units:
- Unit 1: Issuing Breastfeeding Supplies to WIC Program Participants focuses on general information about issuing breastfeeding supplies to North Carolina WIC Program Participants. All learners must pass Unit 1 before completing any additional units.
- Units 2 through 8 focus on each of the types of breastfeeding supplies offered by the North Carolina WIC Program:
- Unit 2: Single-User Manual Breast Pumps
- Unit 3: Single-User Electric Breast Pumps
- Unit 4: Multi-User Breast Pumps
- New! Unit 5: Breast Pads
- Unit 6: Nipple Shields
- Unit 7: Supplemental Feeding Devices
- New! Unit 8: Breast Shells (Note: Staff who completed Unit 5: Breast Pads & Breast Shells in a previous session do not need to complete Unit 8)
All local agency staff who issue breastfeeding supplies to NC WIC Program participants should participate in the BSCT. Each staff’s level of participation will depend on her or his job description.
- Local agency Breastfeeding Coordinators, Breastfeeding Peer Counselor (BFPC) Program Managers and all staff responsible for the inventory of breastfeeding supplies must complete all of the units.
- B• Staff who are not the Breastfeeding Coordinator or BFPC Program Manager should complete Unit 1 and whichever of Units 2-8 apply to the types of breastfeeding supplies they issue to NC WIC Program participants.
- Breastfeeding Peer Counselors need only complete Units 1 through 4 unless they also issue breast pads. If they issue breast pads, they should also complete Unit 5.
The Winter 2020 offering will run from January 7, 2020 to April 3, 2020.
- More information about the BSCT course.
- Register Online
- Registrants should assume that they are enrolled unless otherwise notified. In the unlikely event that enrollment must be limited, preference will be given to local agency Breastfeeding Coordinators.
- Registration ends November 30, 2019, and *NO LATE REGISTRATIONS WILL BE ACCEPTED*.
DescriptionThis five-day or six-day core training session is required for all new Breastfeeding Peer Counselors. At the end of the sessions, participants will be able to:
- Know their two primary roles in the WIC program
- Identify three ways breastfeeding benefits infants, mothers and society
- Name two common breastfeeding myths
- List two exceptions to breastfeeding
- Identify two ways to communicate effectively with WIC mothers by telephone
- Demonstrate the ability to use open-ended questions and affirmation appropriately in counseling mothers about breastfeeding
- Identify three components necessary for a breastfeeding mother to make a healthy milk supply
- Demonstrate the proper technique for positioning the baby at the breast
- List three ways to know a baby is taking in a sufficient amount of breast milk
- Identify situations in which the peer counselor should refer
- List three causes of and three ways to manage sore nipples, breast refusal and slow weight gain in infants
- Name two common consequences of unresolved breastfeeding issues
- Formulate an open-ended question to ask a mother at each of the three trimesters of her pregnancy
- Name at least two breast changes that help prepare a mother for breastfeeding
- List four things new mothers commonly deal with when breastfeeding during the first two weeks that may lead to early weaning
- Describe typical growth for babies during the first six months
- List three causes of low milk supply and three management techniques to remedy this difficulty
- List two ways to know a baby is ready to begin solid foods
- List two ways to assist mothers through the weaning process
- Name two common issues that arise when nursing an older baby
- Name two ways to help a mother continue breastfeeding during separation from baby
- Name three ways to help a mother maintain milk supply when separated from her baby
- Identify how long breast milk can be stored
- Explain why it is important to keep a mother’s information confidential
- List two strategies for dealing with misinformation given to WIC mothers
- Complete the peer counselor contact forms correctly
- Breastfeeding Peer Counselors
Dates and Locations
- September 16-18, and September 30-October 1, 2019 in Perinatal Region I, MAHEC, Asheville
- September 18-19 and October 9-11, 2019 in Perinatal Region VI, EAHEC, Greenville, NC
- October 15-16 and 29-30, 2019 in Perinatal Region III, Mecklenburg County Health Department, Charlotte
- November 20-22 and December 11-12, 2019 in Perinatal Region V, New Hanover County Health Department, Wilmington
- January 14-16 and 28-30, 2020 in Perinatal Region IV, Wake County Human Services, Raleigh, NC
- February 11-12 and 20-21, 2020 in Perinatal Region II, Forsyth County Health Department, Winston-Salem
- Registration Form (PDF, 79 KB)
This training is a continuing education opportunity for WIC Breastfeeding Peer Counselors and their managers.
- For Peer Counselors and their Managers
Dates and Locations
- Thursday, November 14, 2019 in Perinatal Region I; Mountain AHEC, Asheville
- Tuesday, November 19, 2019 in Perinatal Region II; Novant Health Forsyth Medical Center, Winston Salem
- Wednesday, November 20, 2019 in Perinatal Region III; Mecklenburg County Health Department, Charlotte
- Tuesday, November 19, 2019 in Perinatal Region IV; Wake County Human Services, Raleigh
- Thursday, November 14, 2019 in Perinatal Region V; Cumberland County Department of Public Health, Fayetteville
- Tuesday, November 19, 2019 in Perinatal Region VI; Eastern AHEC, Greenville
- Registration Form (PDF, 74 KB)
This course focuses on skills needed for providing basic breastfeeding management and support - including prenatal and postpartum counseling and management of common concerns and clinical problems. The training includes five days of didactic instruction, two days of clinical rotations in hospital and public health settings, and an independent study assignment.
Dates and Location
- Fall Course: August 27, 28, 29 and December 4 and 5, 2019
- Spring Course: February 25, 26, 27 and May 20 and 21, 2020
The NC Division of Public Health has developed the NC Maternity Center Breastfeeding-Friendly Designation (NC MCBFD) program to recognize those maternity centers that have taken steps to promote, protect and support breastfeeding in their organization. A five star system has been developed. A star is awarded for every two steps achieved in the Ten Steps to Successful Breastfeeding as defined by the World Health Organization (WHO) and Baby Friendly USA. The North Carolina program encourages maternity centers across the state to promote and support breastfeeding one step at a time.
ObjectivesBy the end of the session, participants will be able to:
- Describe the NC Maternity Center Breastfeeding-Friendly Designation Program
- Summarize the benefits of participating in this voluntary program
- Describe the application process
- Identify where to get additional information on the program
Maternity Center Administrators and Other Interested Parties
Date and Registration
Crossroads Training Videos (NCDHHS YouTube site)
Vendor management is an essential component of the WIC program established to provide oversight of WIC authorized vendors. This is accomplished by instructing vendors regarding WIC vendor regulations, policies and procedures and subsequently, ensuring compliance. This webinar is for all local agency staff that oversees or conducts vendor management activities. Webinar participants will learn the fundamentals of vendor management policies and procedures, which govern vendor activities.
By the end of this webinar, Local WIC Agency staff will be able to successfully:
- Describe the process for vendor authorization, maintaining vendor status, and vendor disqualification.
- Correctly guide local vendors in completing all required forms for reauthorization.
- Describe Federal and State violations and corresponding sanctions for non-compliance with WIC Program guidelines.
- Explain inventory requirements for WIC-approved foods.
- Explain NC eWIC-related policies and procedures for vendors.
- Use the vendor training modules to instruct vendors during annual vendor training.
All local agency staff that conduct vendor management activities.
Dates and Registration
General WIC Topics
The purpose of this conference is to offer educational opportunities for WIC staff. This year the conference will focus on Creating a Culture of Excellence and will have an emphasis on outreach efforts. There will be both general sessions with topics pertaining to all employees and breakout sessions which offer more specific subjects. The breakout sessions will be split into four tracks: Nutrition, Customer Service, Leadership, and Breastfeeding. CPEU credits may be earned by attending sessions. Additionally, exhibitors will be onsite to showcase products and services available to local agencies.
All local agency staff that interact with WIC program applicants / participants and their supervisors.
Conference Agenda (PDF, 373 KB)
The 2019 WIC Conference will be a breastfeeding-friendly environment. Nursing infants of attendees who are up to 6 months of age are welcomed. Additionally, there will be a dedicated room to our breastfeeding mothers who wish to have a quiet space for breastfeeding or who would like to pump during the conference.
Continuing Education Credits
You can earn 10.5 to 15.5 continuing education credits by attending this conference. By attending the entirety of the main conference, you will earn 10.5 CPEUs. One of the sessions included in the main conference has been approved for an Ethics credit. This conference has also been preapproved for an additional 2.0 CPEUs specific to exhibit hours. If you are attending the post conference Motivational Workshop, you will earn an additional 3.0 CPEUS.
The conference will be held at the McKimmon Conference and Training Center; 1101 Gorman Street, Raleigh, NC 27606.
Available Hotel Blocks
- Holiday Inn, near NCSU SW: Room block has been filled.
- Holiday Inn, Raleigh Downtown: To make reservations, your guests can call 919-832-0501 or 1-800-HOLIDAY. Guests should request title WIC. For your convenience, reservations can also be made here.
- Holiday Inn, Raleigh-Cary: Room block has been filled.
Terms and Conditions for Presenting at the 2019 NC WIC Conference
The benefits of exhibiting are many. You will be able to:
- Promote your product
- Build strong relationships
- Provide valuable information
- Expose your products/services to an audience of 500 people
- Introduce new products and give demonstrations
In exchange, we ask that you follow these guidelines:
- Exhibit only products included on the current North Carolina WIC Authorized Product List.
- Commit to exhibiting both Tuesday and Wednesday, November 5th and 6th.
- Adhere to baby-friendly conference guidelines that are consistent with the NC WIC Program breastfeeding promotion efforts and The Surgeon General's Call to Action to Support Breastfeeding:
- Do not display, promote or give away samples of infant formula, bottles, nipples, or pacifiers.
- Distribution of coupons for formula or formula company discharge bags is prohibited.
- Distribution of office supplies which passively promote formula is prohibited. (e.g. pens, notepads, lanyards, badge holders and mouse pads)
- Ensure that educational materials provided to conference attendees incorporate positive, culturally friendly and consistent breastfeeding messages and be free of language that may undermine a mother’s confidence in her ability to breastfeed.
- Be respectful of the exhibition floorplan. Tables will be assigned at the discretion of the Nutrition Services Branch in accordance to traffic flow and safety requirements. Exhibitors understand that placement requests may be included with the exhibition application, but there is no guarantee that the requests will be honored.
- The Nutrition Services Branch and McKimmon Center strive to provide a safe, enjoyable conference atmosphere and are not responsible for loss, theft, or damage to exhibition materials.
- Exhibit cancellations must be delivered in writing by Friday, October 4th, 2019. Any exhibitor who fails to meet this cancellation deadline and does not occupy their exhibit space is not subject to a refund. Any space which has neither signage, materials, nor a presenter will be considered abandoned. Abandoned spaces may be repurposed at the discretion of the Nutrition Services Branch.
The purpose of the WIC Program Civil Rights Training is to provide guidance on Civil Rights compliance requirements for the NC WIC Program. This training reviews the regulations and policies that are enforced to ensure that WIC services are provided with equal opportunity and without discrimination in accordance with State and Federal laws. It also meets the annual Civil Rights Training requirement for Local Agencies. Please maintain the attendance record on file at your local agency.
- Collect ethnic and racial data about applicants
- Apply the public notification policy
- Follow procedures for accepting complaints
- Describe the monitoring process for compliance with civil rights policies, including compliance reviews and resolution of noncompliance
- Uphold the responsibility for accommodation of people with disabilities
- Apply the policy to provide language assistance to limited English proficient persons (LEP)
- Recognize and practice good customer service
- Recognize and practice good conflict resolution
- Describe the protections provided for Faith Based Organizations
All local agency staff, including volunteers, that interact with WIC program applicants/participants and their supervisors.
Part 1: The Nutrition Assessment
The purpose of the Nutrition Assessment training is to provide North Carolina WIC staff with an overview of the components to be collected during the nutrition assessment. This training reviews categories of assessment data to be used when establishing nutrition risk.
NC WIC Certified Professional Authorities (CPAs), NC Local Agency WIC Directors
- Define the nutrition assessment and its importance.
- Discuss the frequency of when nutrition assessments should be completed.
- Identify sources of nutrition assessment information.
- Review the various categories of nutrition assessment information, and where it is input into Crossroads.
- Review how to establish nutrition risk eligibility for WIC.
- PowerPoint Slides (PDF, 1.4 MB)
- NACP Part 1 Resource Handout (PDF, 159 KB)
- Family Assessment Questions (PDF, 150 KB)
Part 2: The Care Plan
The purpose of the Care Plan training is to provide North Carolina WIC staff with an overview of the components required in a comprehensive WIC nutrition care plan. This training demonstrates how to build a summary statement from the nutrition assessment and develop an individualized plan of care.
NC WIC Certified Professional Authorities (CPAs), NC Local Agency WIC Directors
- Review each component of a comprehensive WIC nutrition care plan.
- Demonstrate how to summarize a participants’ nutrition status and develop a plan of care.
- Review documentation standards for the nutrition assessment and care plan.
- Discuss the importance of routine follow-up to assess nutrition risk and relevancy of the care plan.
- PowerPoint Slides (PDF, 2.1 MB)
- NACP Part 2 Resource Handout (PDF, 143 KB)
- Building Blocks of a Nutrition Summary Statement (PDF, 147 KB)
Part 3: Effective Data Collection and Counseling
The purpose of the Data Collection and Counseling training is to provide North Carolina WIC staff with an overview of strategies that may be used during the nutrition assessment process to facilitate positive behavior change and support participant health outcomes.
NC WIC Certified Professional Authorities (CPAs), NC Local Agency WIC Directors
- Describe the use of critical thinking skills to create an appropriate plan of care for WIC participants.
- Review participant-centered counseling strategies to support positive behavior change.
- Discuss techniques to engage participants in the counseling process using participant-centered services.
- Review the importance of cultural awareness to effectively communicate with diverse groups of people.
- Nutrition Assessment and Care Plan Training Webinar, Part III: Effective Data Collection and Counseling
The National Voter Registration Act of 1993 (NVRA) is a federal statute that mandated dramatic changes to states' voter registration procedures by January 1, 1995. North Carolina met the deadline and implemented all aspects of the Act.
The purpose of NVRA is to:
- Increase the number of eligible citizens who register to vote
- Enhance the participation of eligible citizens who register to vote
- Protect the integrity of the electoral process
- Ensure that accurate and current voter registration rolls are maintained
This training conducted by the State Board of Elections NVRA Coordinator will review NVRA policy as it relates to the NC WIC Program.
- All local agency WIC staff.
2019 NVRA Training Materials for Local WIC Agencies
The purpose of WIC Basic Training is to provide an overview of the North Carolina WIC Program for newly hired Local Agency Staff. This training will not be a substitute for Crossroads training and attendees are expected to have a working knowledge of the NC WIC Crossroads Computer System.
Newly hired NC WIC Program Staff employed with the NC WIC Program at least one month, but not greater than one year.
- Describe the WIC Program
- Summarize the benefits of participating in the WIC Program
- Understand the role each employee plays in administering the WIC Program
Dates and Registration
Additional Nutrition Topics and Links
The Institute for Healthy Childhood Weight serves as a translational engine for pediatric obesity prevention, assessment, management and treatment and moves policy and research from theory to practice in American healthcare, communities, and homes. Access continuing education and maintenance of certification modules, skill-building modules as well as webinars on the Resources page.
The CDC Learning Connection is your source for information about public health training developed by CDC, CDC partners, and other federal agencies. Through website features, social media, and an e-newsletter, the CDC Learning Connection keeps you informed about training opportunities, including many that offer free continuing education (CE).
The purpose of the online training is to provide health care providers and public health professionals in the United States with expertise on using and interpreting the growth charts. There are seven sections in this course including the following:
- Recommendations and Rationale for Using the WHO Growth Charts in the United States.
- Creating the WHO Growth Standard for Infants and Young Children.
- Comparing Methodologies Used to Develop WHO and CDC Growth Charts for Children Birth to 2 Years of Age.
- Breastfeeding as the Norm for Infant Feeding.
- Using the WHO Growth Standard Charts.
- Case Examples.
Self-assessment questions are included in each section, and five case studies provide scenarios to guide interpretation of the growth charts. The course can be completed in 45 minutes.CDC's Online Course
There is scientific evidence that supports the relationship between maternal oral health, systemic maternal health, birth outcomes and the oral health of mothers' children. This discussion will examine how maternal oral health impacts the oral health of children and the significance of preconception oral health as a vital component of reproductive life.
Schedule and Registration
The second webinar in the National Academy of Medicine’s Culture of Health Program Webinar Series. The National Academies report, Communities in Action: Pathways to Health Equity, concluded that health equity is crucial and health inequity is costly. Communities across the country are deploying action strategies to reduce health inequities. However, it can be challenging to effectively communicate and message the value of health equity and ongoing efforts to diverse stakeholders. Voices for Healthy Kids, a joint initiative of the Robert Wood Johnson Foundation and the American Heart Association, developed a messaging guide that provides custom-built messages and insights for policy advocates to further the advancement of health equity. This guide provides an overview of shared values and the need to harness these values in mobilizing decision makers to take action. Experts will provide research-based tips and techniques for advancing health equity in public policy. A case study will illustrate how value-based messaging has proven effective in creating common ground while unifying communities and decision makers to create needed change.
Date and Time
This webinar provides approaches and strategies health professionals can use to help mothers open up about the challenges they face when breastfeeding. By understanding those challenges, we can better provide the supports they need. Viewers will walk away with insight on:
- The supports and barriers facing breastfeeding mothers
- Methods to identify breastfeeding concerns
- Conversational approaches to better identify and engage with breastfeeding concerns
- Methods for inspiring behavioral change
The webinar concludes with a role-play scenario so attendees can see how to put these approaches into action.
How can we break the cycle of addiction and improve health for moms and babies? Experts discuss the benefits of universal screening for opioid use in the prenatal period and identify best practices of caring for a mother during the prenatal period. Specifically, viewers will learn about:
- Overview of the continuum of care for mothers and infants
- Patient story
- Evidenced based recommendations and strategies to identify mothers and infants at risk
- Standardized management of mothers and infants optimizing a non-pharmacologic care bundle
- Importance of maternal involvement in care
Stacy Scott, PhD, MPA, founder of the Global Infant Safe Sleep Center, leads a series of role-playing exercises where she demonstrates tactics to engage families from different backgrounds in meaningful conversations about safe sleep. These actionable skills will benefit all health professionals, human service providers, community health workers, home visitors, peer supporters and family members working to improve infant health outcomes.
Between 2012 and 2017, the Health Resources Services Administration Maternal and Child Health Bureau engaged the National Institute for Children's Health Quality (NICHQ) in what became a nationwide effort to reduce infant mortality and improve birth outcomes. By the end of the period, national infant mortality rates had declined by 5 percent. In this webinar, NICHQ shares the results and impact of the national Collaborative Improvement and Innovation Network to Reduce Infant Mortality (Infant Mortality CoIIN), strategies that led to success and key resources.
Looking to engage participants in nutrition education? Want to attract new WIC clients and build community? How can participants access more fresh fruits and vegetables? The answer is: garden, garden, garden! While WIC and fresh fruit and vegetable gardens are a natural pairing sometimes the process to start a garden is not clear and sometimes hard to sustain. This session will provide tools to agencies considering starting and sustaining a garden and discuss benefits of WIC gardens. We will examine existing gardens that are recently started, well-established, or somewhere in between from across the U.S. as real live WIC garden case studies. So get ready to "dig in!"
Date and Time
Thursday, October 10, 2019; 3:00 pm
The North Carolina Institute for Public Health (NCIPH) Training Website was developed to offer public health professionals and other interested persons immediate access to short, high quality trainings on a variety of public health topics. Trainings address core public health and epidemiology competencies, as well as public health preparedness capabilities.
These trainings are designed to address the most basic level of cognitive learning. They are short knowledge-level trainings that are designed to be completed on-the-job with very little time commitment.
PBH offers webinars that help expand your knowledge through new research, trends, product innovations and culinary inspirations from a diverse group of expert speakers. PBH webinar include a variety of pertinent topics including the impact of nutrition on emotional well-being, active aging and sustainability.
The Promoting Healthy Weight (PHW) 3.0 series will focus on promoting a healthy weight for the maternal and child health population using a socio-ecological lens. The first colloquium of the series, A Socio-Ecological Perspective -- Policy at All Levels, will focus specifically on policy and how policy affects the other levels of the socio-ecological model in the context of nutrition.
Date and Time
Friday, September 27, 2019; 12:45 PM - 5:00 PM
Online; Registration closes 9/24/19
Established in 2014, the Roundtable on Obesity Solutions engages leadership from multiple sectors to solve the obesity crisis. Through meetings, public workshops, background papers, and innovation collaboratives, the Roundtable fosters an ongoing dialogue on critical and emerging issues in obesity prevention, treatment, and weight maintenance.
- Advancing Effective Obesity Communications: A Workshop
- Potential Role of Nutrition in the First 2 Years of Life in the Prevention of Child Overweight and Obesity Webinar (7/18/19)
- Health Equity Approach to Obesity Efforts: A Workshop (4/1/19)
- Current Status and Response to the Global Obesity Pandemic: A Workshop (10/9/18)
A new continuing education program in the Gilling’s School of Global Public Health’s Department of Nutrition is being designed to support dietitians and health-care practitioners throughout their careers. Click the link below for more information.
WIC Learning Online is a series of online courses designed to train all levels of staff working in the WIC program. Select WIC Learning Online courses are approved for CPEUs by the Commission on Dietetic Registration.
Last Modified: October 3, 2019