Access Change

If you need to add or remove access to NC CARES for any authorized users please complete the following two steps:

  1. Obtain an individual NCID - Make sure all authorized users who need access to NC CARES have or obtain an individual NCID. An individual NCID can be obtained at Be sure to select the "Individual" user type button when requesting access.
    NCID Individual Button
  2. Complete the NC CARES Existing Institution User Access Form (PDF, 143 KB)


  • NC CARES User Manual (PDF, 1.5 MB)
  • For help with NC CARES call the Nutrition Services Branch Customer Services Desk at 866-622-2733.
  • For help with your NCID or password or if you are locked out, please call the NCID Help Desk at 800-722-3946.

Last Modified: August 3, 2019