Special Nutrition Programs

Upgrade to NC CARES (August 14, 2017)

The North Carolina Child and Adult Care Food Program (CACFP) is upgrading its NC Cares computer system in August 2017. Changes will affect all institutions participating in the program.

Institutional Preparations

  • You must report your NCID to the CACFP State Agency through the two action steps mentioned below. If you already have an NCID that you use for other state programs, it must still be reported to the CACFP State Agency in order to have access to the upgraded system.

There are two actions institutions must take immediately.

  1. Obtain an individual NCID - Make sure all persons who need access to NC CARES have or obtain an individual NCID. An NCID can be obtained at https://ncidp.nc.gov/ncidsspr/. Be sure to select the "Individual" user type button when requesting access.
    NCID Individual Button
  2. Provide the NCID to the state agency - NC CARES User Access Request Form.

The deadline for obtaining an NCID and reporting it to the state agency was June 16, 2017. Please provide your NCID as soon as possible to avoid increased delay in accessing NC CARES.

Changes

Below is a list of some of the changes you can expect with the upgraded system.

  • On-line support and field help for site level and provider claims for all programs
  • Built in claims edit checks to ensure accurate claims submission
  • Built in application edit checks to ensure accurate data entry on all application forms
  • Improved system security by implementation of North Carolina Identity Management (NCID) For NC Cares access. NCID is the North Carolina standard identity management and access service provided to state staff and state business users, and will replace existing NC Cares user ID.

Training Offered

  • NC CARES Upgrade and Application Update 2017-18 - Recorded Webinar
  • Claims Submission in NC Cares (See the Training page for registration.)
DATE TIME AUDIENCE
Wednesday August 16, 2017 9:00 am - 10:30 am Independent Centers
11:00 am - 12:30 pm Sponsoring Organizations of Centers
1:30 pm - 3:00 pm Independent Centers
3:30 pm - 5:00 pm Sponsoring Organizations of Day Care Homes
Thursday, August 17, 2017 9:00 am - 10:30 am Sponsoring Organizations of Day Care Homes
11:00 am - 12:30 pm Independent Centers
1:30 pm - 3:00 pm Sponsoring Organizations of Centers
3:30 pm - 5:00 pm Independent Centers